Mark Headd·Aug 10, 2025The end of civic tech’s interface eraWe need to rethink the way we think about interfaces
Mark Headd·Sep 9, 2024Searching For Patterns in Digital ModernizationWe need to find new patterns to guide the work of digital modernization, to lay the foundation for the next generation of public services
Mark Headd·Mar 3, 2023Rethinking Residency RequirementsMunicipal governments can improve their ability to recruit and retain talented technology employees by eliminating residency requirements.
Mark Headd·Dec 1, 2022Mourning and MemoryI just finished, and so thoroughly enjoyed Did Ye Hear Mammy Died? A Memoir, by Séamas O’Reilly. An easy and enjoyable read, but a personal…
Mark Headd·Nov 22, 2022Mashed Potatoes and Digital ModernizationThere is a scene in Steven Spielberg’s 1977 film Close Encounters of the Third Kind where Roy Neary (played by Richard Dreyfuss) shapes a…
Mark Headd·Feb 16, 2022Complexity and (Potential) CorruptionTwo things happened at the same time this week that made me think about how inefficient, opaque processes can introduce opportunities for…
Mark Headd·Feb 5, 2022On Zealotry and CryptocurrencyRecent enthusiasm for blockchain in government is misplaced. It is a poor foundation for public policy and government operations.
Mark Headd·Mar 2, 2021Hands Across AmericaI have come to experience regular hand pain from many years of improper typing. I’m on the road to recovery after getting medical advice…
Mark Headd·Jan 31, 2021What Lies BeneathProcurement challenges don’t end when a government agency selects a vendor to fulfill a contract. In many ways, they are just beginning.
Mark Headd·Jan 27, 2021PFC: A Cautionary Tale for Civic TechThe PFC example is instructive because it encapsulates all of the worst impulses and ideas for improving the way that government works.A response icon2A response icon2
