Mark HeaddRethinking Residency RequirementsMunicipal governments can improve their ability to recruit and retain talented technology employees by eliminating residency requirements.6 min read·Mar 3, 2023----
Mark HeaddMourning and MemoryI just finished, and so thoroughly enjoyed Did Ye Hear Mammy Died? A Memoir, by Séamas O’Reilly. An easy and enjoyable read, but a personal…4 min read·Dec 1, 2022----
Mark HeaddMashed Potatoes and Digital ModernizationThere is a scene in Steven Spielberg’s 1977 film Close Encounters of the Third Kind where Roy Neary (played by Richard Dreyfuss) shapes a…2 min read·Nov 22, 2022----
Mark HeaddComplexity and (Potential) CorruptionTwo things happened at the same time this week that made me think about how inefficient, opaque processes can introduce opportunities for…3 min read·Feb 16, 2022----
Mark HeaddOn Zealotry and CryptocurrencyRecent enthusiasm for blockchain in government is misplaced. It is a poor foundation for public policy and government operations.6 min read·Feb 5, 2022----
Mark HeaddHands Across AmericaI have come to experience regular hand pain from many years of improper typing. I’m on the road to recovery after getting medical advice…4 min read·Mar 2, 2021----
Mark HeaddWhat Lies BeneathProcurement challenges don’t end when a government agency selects a vendor to fulfill a contract. In many ways, they are just beginning.4 min read·Jan 31, 2021----
Mark HeaddPFC: A Cautionary Tale for Civic TechThe PFC example is instructive because it encapsulates all of the worst impulses and ideas for improving the way that government works.3 min read·Jan 27, 2021--2--2
Mark HeaddOn Unbecoming a HotshotHow I learned to stop being a hotshot, and transition to an effective team member to help bring quality digital services to the public.4 min read·Dec 5, 2020--1--1
Mark HeaddVirtuous Roadblocks and Digital Service DeliveryAre you thinking of joining the federal government to build better digital services for those that need them? Awesome! This post is for…4 min read·Nov 25, 2020----