Mark HeaddSearching For Patterns in Digital ModernizationWe need to find new patterns to guide the work of digital modernization, to lay the foundation for the next generation of public servicesSep 9Sep 9
Mark HeaddRethinking Residency RequirementsMunicipal governments can improve their ability to recruit and retain talented technology employees by eliminating residency requirements.Mar 3, 2023Mar 3, 2023
Mark HeaddMourning and MemoryI just finished, and so thoroughly enjoyed Did Ye Hear Mammy Died? A Memoir, by Séamas O’Reilly. An easy and enjoyable read, but a personal…Dec 1, 2022Dec 1, 2022
Mark HeaddMashed Potatoes and Digital ModernizationThere is a scene in Steven Spielberg’s 1977 film Close Encounters of the Third Kind where Roy Neary (played by Richard Dreyfuss) shapes a…Nov 22, 2022Nov 22, 2022
Mark HeaddComplexity and (Potential) CorruptionTwo things happened at the same time this week that made me think about how inefficient, opaque processes can introduce opportunities for…Feb 16, 2022Feb 16, 2022
Mark HeaddOn Zealotry and CryptocurrencyRecent enthusiasm for blockchain in government is misplaced. It is a poor foundation for public policy and government operations.Feb 5, 2022Feb 5, 2022
Mark HeaddHands Across AmericaI have come to experience regular hand pain from many years of improper typing. I’m on the road to recovery after getting medical advice…Mar 2, 2021Mar 2, 2021
Mark HeaddWhat Lies BeneathProcurement challenges don’t end when a government agency selects a vendor to fulfill a contract. In many ways, they are just beginning.Jan 31, 2021Jan 31, 2021
Mark HeaddPFC: A Cautionary Tale for Civic TechThe PFC example is instructive because it encapsulates all of the worst impulses and ideas for improving the way that government works.Jan 27, 20212Jan 27, 20212
Mark HeaddOn Unbecoming a HotshotHow I learned to stop being a hotshot, and transition to an effective team member to help bring quality digital services to the public.Dec 5, 20201Dec 5, 20201
